FAQs

Policies

Shipping Policy

Do you ship outside India?

What are your shipping charges?

When can I expect the products to reach me?

How do I track my shipment?

What if the package that I receive is tampered?

Payments

What are the payment modes that you accept?

Do you accept payments via PayPal?

Do you accept Cash on Delivery (CoD)?

How safe is my card detail on the website?

My Account and My Orders

My Orders

How do I know if my order is confirmed?

How do I know if my order has been dispatched?

How do I cancel my order?

How do I refund my order?

My Account

Is it necessary to create an account for placing orders?

About Silver

Silver Care

How can I prevent the silver item from getting black

Silver Filigree

Is the Filigree product handmade?